PROJECTION OF PARAMETERS OF THE EXTERNAL EVALUATION OF HIGH SCHOOL QUALITY MANAGEMENT SYSTEM
The article considers the application of certified ISO 9001: 2008 quality management system in high school and specifically the method of projection of license indicators, accreditation requirements and indicators for monitoring the quality management system. The article also shows an exemplary process model of the university. Processes are assessed on key performance indicators.The article presents the methods of tracking them when conducting internal audits. There are the examples of the evaluation process of document management and records management, organization and organization of educational process. Of interest are the examples of the projection of the license and accreditation requirements on the performance of specific processes of the university. For modern Russian universities monitoring indicators, which is annually held by the Ministry of Education and Science of the Russian Federation are important. The article suggests how to work with the monitoring indicator “Scientific activity” on the basis of goalsetting in the framework of the quality management system.
Keywords: Quality Management System, ISO 9001: 2008, process model of higher school, higher school performance indicators
References:
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Issue: 8, 2015
Series of issue: Issue 8
Rubric: PEDAGOGY OF HIGHER EDUCATION AND ADVANCED TRAINING
Pages: 115 — 119
Downloads: 1326